Orders and Delivery
We accept Paypal, VISA, MasterCard, American Express, JCB, Discover and Union Pay. We do not accept personal cheques or direct bank transfers.
Shortly after submitting the order, customers will receive a receipt in their e-mail verifying that the order was received by A LITTLE TOFU.
Shipping and Handling
Orders will be dispatched upon receiving the order and once payment is made.
All orders are delivered in working days from Monday to Friday, except public holidays.
Please note that shipments within China will require longer processing time.
Tracking the order
Customers will receive an additional confirmation e-mail with tracking number once order has been dispatched.
If you need to modify your order due to wrong address, please contact us at firstname.lastname@example.org immediately with your order number and we will do our best to update your order. However, once your order has been processed and dispatched, we will be unable to make any changes and this will be the sole responsibility of the customer.
We are currently delivering to:
Australia, China, Hong Kong, Japan, New Zealand, Singapore, South Korea, Taiwan and United States.
Delivery rate will be applicable at checkout. Please contact us at email@example.com if you would like us to start delivering to your country, we are always looking forward to expanding our delivery network.
Hong Kong and China Orders:
We will deliver your order by Hong Kong Post/ Shun Feng Express.
Free shipping for all Hong Kong orders over $100 USD
Shun Feng Express deliveries will have surcharge of $4 USD for residential and/ or remote areas.
Taxes and Duties
Please note that international shipments may be subject to import duties, taxes and custom fees which are not included in the product or delivery cost and will be collected upon delivery from the carriers. These fees are the sole responsibility of the customer. A LITTLE TOFU cannot determine the exact amount of these fees in advance. You may wish to check with your country’s custom authorities to determine what these additional costs will be.
Tax and duties will be exempted for shipments within China, but requires longer processing time.
For any questions, please contact us at firstname.lastname@example.org